Senior Manager, Human Capital Hyderabad, Telangana

6 days ago


Hyderabad, Telangana, India TTEC Full time

Job Summary:

We are seeking a highly experienced Senior Manager, Human Capital to lead our Talent Acquisition and Human Capital team in Hyderabad. The successful candidate will be responsible for leading a team of human capital generalists and Enterprise Hiring Specialists to meet the Human Capital business partner, employee relations, and hiring needs of assigned business units/geographies.

Key Responsibilities:

  • Lead a team of human capital generalists and Enterprise Hiring Specialists to meet the Human Capital business partner, employee relations, and hiring needs of assigned business units/geographies.
  • Develop and implement human capital solutions to challenges affecting the success of the business.
  • Build and maintain relationships with key leaders at multiple levels within each supported business unit.
  • Work closely with employees to improve employee engagement and retention.
  • Be the custodian of company culture, values, and Code of Conduct.
  • Act as the ultimate point of contact for all escalated Human Capital issues.
  • Participate in corporate-wide human capital and other people initiatives requiring a human capital perspective.
  • Achieve 100% of assigned hiring goals by executing a recruiting plan using a core team of TA specialists.
  • Drive the Campus hiring to get the best Graduate Engineer Trainees (GETs) across the country.
  • Manage a strategic and tactical sourcing plan to support specific hiring goals for Enterprise services and ensure filling of all the positions as per timelines & budget.
  • Manage, develop, and maintain the communication flow and strategic partnership between the Talent Acquisition team, corporate support teams, and internal and external stakeholders.
  • Improve the key success metrics associated with hiring goals.
  • Ensure compliance with TTEC's processes and tools.
  • Be the Human Capital POC for POSH Committee and work closely with all the members.

Requirements:

  • Minimum of 10 years of Talent Acquisition & Human Capital experience.
  • Minimum of 5 years of senior management experience in managing dual role of Talent Acquisition & Human Capital in IT / ITES/ Enterprise Services domain.
  • Operational Excellence Certification or experience is a plus.
  • Post-Graduate/Masters Degree in Human Resources Management is a must.

What We Offer:

TTEC offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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