Customer Support Advocate

2 days ago


Tiruppur, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 1,80,000 - ₹ 2,28,000
Customer Service Representative Job Description

Job Summary:

We are seeking a detail-oriented and fast-learning customer service representative to handle phone, email, and chat support for our clients. The ideal candidate will provide excellent customer service, resolve complaints in a timely and professional manner, and work closely with the sales and marketing teams.

Main Responsibilities:

  • Handle customer inquiries through multiple channels (phone, email, chat)
  • Resolve customer complaints and concerns in a timely and professional manner
  • Work collaboratively with internal teams to ensure seamless communication and meet performance metrics

Requirements:

  • Excellent communication skills (written & verbal)
  • Familiarity with MS Office tools
  • Fresher to 5 years of experience in customer-facing roles

We Offer:

  • Comprehensive training and mentorship programs
  • A competitive compensation package and bonus structure
  • Ongoing career growth opportunities and professional development


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