Platform Operations Specialist

7 days ago


Bengaluru, Karnataka, India CIRRUSLABS PRIVATE LIMITED Full time

We are seeking a highly skilled Platform Operations Specialist to ensure the smooth operation of our platforms. This role requires excellent communication skills and a strong technical understanding of platform management, system operations, and infrastructure support.

Key Responsibilities:
  • Monitor and maintain platform performance, availability, and reliability.
  • Troubleshoot and resolve technical issues related to platform operations.
  • Collaborate with cross-functional teams to implement system updates and enhancements.
  • Document processes, procedures, and technical specifications for platform management.
  • Provide support to end-users and respond to inquiries related to platform functionality.
  • Assist in the deployment and configuration of new systems and applications.
  • Perform regular backups and disaster recovery testing.
  • Participate in on-call support rotation as needed.

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