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IT Operations Specialist

1 week ago

Bengaluru, Karnataka, India eJAmerica Full time
About eJAmerica

eJAmerica is seeking a highly skilled IT Operations Specialist to join our team. As a key member of our IT department, you will be responsible for delivering high-quality services and solutions that meet the evolving needs of our business.

Job Summary:

This role is a critical part of our IT operations team, focusing on optimizing delivery processes, managing connected configurations, and ensuring smooth platform transitions. If you have a passion for delivering exceptional results and collaborating with cross-functional teams, we encourage you to apply.

Responsibilities:
  • Delivery Process Optimization: Streamline delivery processes for Windows OS updates and changes to ensure efficiency and minimal disruption.
  • Configuration Management: Oversee and manage connected configurations to maintain seamless system integration and performance.
  • Platform Transition Management: Handle platform transitions and updates to ensure a stable and well-maintained IT environment.
  • Operational Support: Provide comprehensive support to improve IT operations and ensure smooth day-to-day functioning.
  • Process Improvement: Identify and implement best practices for optimizing IT delivery processes.
Requirements:
  • 8-10 years of experience in IT delivery optimization and configuration management.
  • Expertise in Windows OS deployment, updates, and maintenance.
  • Strong understanding of connected configuration management tools.
  • Experience with platform migration and lifecycle management.
  • Ability to analyze and optimize IT delivery processes for maximum efficiency.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and stakeholder management skills.