Data Operations

2 weeks ago

Hyderabad, Telangana, India beBeeData Full time ₹ 3,00,00,000 - ₹ 4,00,00,000

About Data Operations & Management:

One of the world's largest employers with locations in more than 100 countries, this role has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand the talent base and in-house expertise. This office will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers globally.

Data Platform Observability Lead: The lead is responsible for establishing and advancing observability, monitoring, and reliability practices across the Enterprise Data & Analytics Platforms landscape. This role ensures end-to-end visibility into platform performance, data pipeline health, system availability, and operational Service Level Agreements (SLAs). With a deep understanding of monitoring tools and Site Reliability Engineering (SRE) principles, the Observability Lead enables proactive issue detection, faster incident resolution, and continuous improvement of platform performance and reliability.

Primary Responsibilities:

  • Design and implement comprehensive observability frameworks to monitor performance, reliability, and availability of EDAA data platforms and services.
  • Define and track key Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Key Performance Indicators (KPIs) across critical platform components and data pipelines.
  • Lead the integration of monitoring, logging, tracing, and alerting tools to enable real-time insights and root cause analysis.
  • Collaborate with platform engineering, SRE, and product teams to enhance observability coverage and automate incident responses.
  • Drive the adoption of best practices in telemetry collection, dashboards, and visualization for operational excellence.
  • Oversee incident management processes and post-mortem practices to ensure continuous reliability improvements.
  • Provide leadership in tool evaluation and deployment across observability and performance management platforms.
  • Partner with security, compliance, and data governance teams to ensure visibility into data usage, lineage, and policy adherence.
  • Lead operational reviews and reporting to highlight system health, risks, and opportunities for optimization.

Required Skills and Qualifications:

  • 11+ years of experience in platform engineering, site reliability engineering (SRE), DevOps, or observability roles
  • Proficient with ETL Pipelines
  • Strong expertise with observability tools and platforms (e.g., Datadog, Grafana, Prometheus, ELK, Open Telemetry, Splunk)
  • Deep understanding of monitoring distributed data platforms, data pipelines, and cloud-native architectures (e.g., AWS, GCP, Azure)
  • Experience setting and managing SLIs/SLOs/SLAs in high-availability environments
  • Strong background in incident response, performance tuning, and root cause analysis
  • Proven ability to lead cross-functional collaboration and align technical work with business outcomes
  • Bachelor's degree in computer science, Engineering, or related field; advanced degree or certifications preferred

We are an equal opportunity employer committed to diversity and inclusion. We offer a competitive compensation package, including benefits and professional growth opportunities.

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