Retail Store Operations Manager

18 hours ago


Thrissur, Kerala, India beBeeManager Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Store Operations Manager

We are seeking an experienced Store Operations Manager to oversee the efficient management of our retail experience centre. The ideal candidate will ensure that customer experience meets our high standards, while maintaining 100% adherence to retail SOP.

Main Responsibilities:

  • To manage the retail experience centre efficiently and ensure customer experience is as per HL standard.
  • Maintain 100% adherence to retail SOP.
  • Timely execution of stock and sample audits in showroom.
  • Maintain high level housekeeping and hygiene standards in showroom.
  • Maintain Visual Merchandising standards in showroom.
  • Attend to customer queries and complaints.
  • Timely reporting to the retail operations team on a daily basis.
  • Maintain all operation checklists in the experience center.
  • To support sales in order closure.
  • Handling the clients (Showroom Walk through).

Requirements:

  • Minimum 6 month to 1 year experience in retail store.
  • Minimum 1 year experience as a store manager in retail.
  • Furniture and Home Decor industry experience preferred.
  • Basic Knowledge of MS Office, Google Docs, Sheets, Forms, etc.
  • Well versed in Store Operations and SOP Management.

Working Conditions:

The Showroom Managers will work 6 days a week with Tuesday off. All showroom operations will be closed on Tuesday.



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