CyberArk Security Center Operations Advisor

3 weeks ago


Bengaluru, Karnataka, India NTT DATA Services Full time

We are seeking a highly skilled Security Center Operations Advisor to join our team in London and work with our clients to deliver exceptional security services.

The ideal candidate will have a strong background in SOC Service Delivery and experience in managing security operations, incident response, and vulnerability management. They will be responsible for coordinating the Security Operations, Incident Response Teams, and other technical resources needed to troubleshoot major incidents.

Key responsibilities include:

Incident Response

  • Act as a primary escalation point of contact to the customer
  • Coordinate the Security Operations, Incident Response Teams and other technical resources needed to troubleshoot major incidents
  • Identify any business areas impacted and coordinate communications with all relevant stakeholders as per Major Incident Management process

Security Operations

  • Provide support and guidance to NTT DATA Delivery Teams and ensure compliance with the agreed Service Level Agreements (SLAs), quality standards, and client expectations
  • Document and present to the customer the weekly and/or monthly service review reports

Vulnerability Management

  • Coordinate the running and reporting of a risk-based vulnerabilities management
  • Scanning systems, networks, and applications to detect potential security weaknesses
  • Prioritize vulnerabilities based on their risk level, potential impact, and the criticality of the affected assets

The successful candidate will have a strong background in security service delivery management and experience in a number of the following fields of expertise:

  • At least 10 years of experience in providing technical support and advice for a Security Operations Centre
  • Demonstrate in-depth knowledge of Security incident Management and Security Operations
  • Excellent communication and client relationship skills to interface with clients, stakeholders, and senior leadership

About NTT DATA

NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.



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