PAM CyberArk Security Specialist

4 weeks ago

Bengaluru, Karnataka, India SOLSTICE Consultancy Full time
Job Title : PAM CyberArk Security Engineer - Contract

Work Location: Bengaluru / Gurgaon

Work Culture: Hybrid

About Your Role:

As a PAM technical support engineer, you will play a key role in delivering against the PAM strategy, working with a group of specialists to enhance the PAM capability overall and ensure defects, enhancements, and audit items are implemented successfully and in a timely manner.

The engineer will be responsible for supporting PAM projects that include architecture, assessment, design, and development of PAM solutions categorized as strategic items, as well as supporting the live PAM solution and infrastructure (DR, Incidents & enhancement requests).

The engineer should also be aware of priority issues affecting the product and support the delivery of fixes to maintain a stable production environment. Examples include but are not limited to CyberArk CPM/PSM Plug-in Maintenance, Vault/Components configuration, PVWA / Master Policies, Vault patching / upgrade, Backup, and Restore processes.

Key Responsibilities:

Understand architecture of security component services for privilege access management including infrastructure and application design.

Identify requirements and execute technology POC / pilots.

Provide BAU Support, Incident management, SRM management.

Support in providing audit evidence for PAM products.

Platform/Application onboarding into PAM products.

Carry out infrastructure and application build/implementations.

Carry out application integration and automation.

Ad-hoc development of plug-ins and solutions.

Create and maintain release management and solution documentation.

Knowledge transfer and training as appropriate.

Engage with Business and Tech delivery teams for their application integration.

Design solutions and approach for streamlining app/Infra/database onboarding.

Input to PAM technology security roadmaps and strategy.

Input to wider technology stream strategies, design, and implementations.

Ownership of PAM-led projects, and participation in non-security-led project activities.

Prioritize problem records (requiring engineering efforts) & their resolution.

Contributing to PAM product roadmaps, future strategy.

Provide guidance, mentoring of junior members, and ensure required product patching/upgrades/DR are appropriately documented, tested, and conducted regularly.

Work with other teams, Project/Support Managers, counterparts in Support / Platform teams, and various stakeholders across Technology and Business, to ensure product support/engineering roles and responsibilities are fully understood.

About You:

The successful candidate will be experienced in standard engineering practices, from product and infrastructure design, through to implementation, documentation, and testing.

Experience in implementing and testing enhanced technologies for CyberArk, such as Ticketing Integration, Accounts Discovery, Automation of Components installation, Integration with other third-party tools like Syslog, IGA, Authentication tools, etc. Server Migrations, automating repetitive operational tasks is key for this role.

Having knowledge of other industry PAM tools will be required for this role. The PAM product team will manage tools such as Cyber Ark, Beyond Trust EPM, and Secrets Management. Having exposure to cloud infrastructure will also be advantageous.

The role will require a strong level of technical skills and customer-facing skills to ensure engagement with the business and technical teams is maintained throughout the engagement.

Knowledge and Experience:

Deep technical skills in IAM & PAM technologies & integration of associated tooling and technology platforms.

Expert experience with tools such as Cyber Ark, Sail Point, EPM, and Secrets Management.

Minimum of Cyber Ark Defender, (Sentry preferred) certification and equivalent for other PAM tools.

Scripting skills and ability to understand scripts written in Power Shell, Python, and Auto IT.

Good data analytical skills.

Experience on cloud solutions (internal, public, and hybrid) with major cloud platforms and service providers AWS, Azure, GCP, etc.

Experience in supporting a live production environment.

Experience with PAM Operational tasks - Creating Safes, Defining Access Control, Policies/Platforms, User provisioning and entitlements, Managing Applications Credentials, Auto upload, and User Access Policy Management.

Experience in performing Privileged Access Reviews, Compliance Reporting, Access Control Processes, and other associated tasks with Privileged User Management.

Able to understand and follow high-level and low-level infrastructure architectures and designs & work with PAM architect to deliver requirements.

Understanding of high availability application architectures, including network and application load balancing and failover.

Significant experience with integration, migration, and handling communication issues among applications, databases, and technology platforms. Good understanding of mechanisms for logging in to such platforms (SSH, RDP).

Working knowledge and experience with agile way of working, DevSecOps operation practice, and ITIL service management model.

Ability to work as part of a global team, to take the initiative, balance workload, and prioritize accordingly.

Proven experience working in a Cyber Security environment, understanding risk, and priorities.

Excellent verbal and written communication skills and ability to interact professionally with multiple stakeholders and technical teams (Technical Engineers and Developers).

Experience and understanding of SDLC, ITIL, IT service management processes, and release management.

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