Claims Process Manager

20 hours ago


Vijayawada, Andhra Pradesh, India beBeeClaim Full time ₹ 8,00,000 - ₹ 12,00,000

About this role:

Claims Process Manager

The Claims Process Manager is a vital member of our team responsible for efficiently and accurately managing cashless insurance claims. This includes verifying policy coverage, reviewing medical records, coordinating with Insurers, and ensuring that claims are processed accurately and efficiently.

This role involves being the primary point of contact for employees or dependents regarding claim status updates and addressing any questions or concerns they may have.

We strive to facilitate smooth and timely processing of cashless claims to ensure that employees receive the benefits they are entitled to.

  • Manage end-to-end cashless claims process for employees.
  • Verify policy details to ensure eligibility for cashless processing.
  • Provide exceptional customer service by responding to inquiries from employees and other stakeholders.
  • Communicate effectively with healthcare providers to obtain necessary information and resolve issues.
  • Maintain accurate records of all claim-related activities, communications, and transactions.
  • Meet established service level agreements and performance metrics related to claim processing, turnaround time, accuracy, and customer satisfaction.


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