Technical Solutions Specialist
4 weeks ago
About BMC Software, Inc.
We are an award-winning, equal opportunity, culturally diverse, and fun place to be. Our work environment allows you to balance your priorities, and we know you will bring your best every day. We will champion your wins and shout them from the rooftops.
Our team is highly consultative, technical, and business experts that deliver clear vision and strategies required to help customers achieve their desired business outcomes and value.
About the Role
We are seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will work closely with Sales and customers to capture requirements and articulate how BMC's unique and differentiated capabilities can best serve customer needs.
Key Responsibilities
- 7+ years of strong experience of Unix/Linux operating systems, including Ubuntu, CentOS, or Red Hat, along with virtualization technologies, such as VMware or KVM.
- Familiarity with networking concepts, protocols, and services: TCP/IP, DHCP, DNS, and VPN.
- Knowledge of storage technologies, such as RAID, SAN, and NAS.
- Understanding of security best practices and experience in implementing security measures.
- Good understanding of Cloud Systems (AWS/Azure/GCP/Alibaba).
- Practical experience of Backup/Recovery/Disaster Recovery principals and processes.
- Awareness of automation technologies to support effective system performance and availability.
- Good understanding of the concepts and practical implementation of containerized environments.
- Experience with code-based repository technologies, e.g., Github/BitBucket.
- Understanding of DevOps working practices.
- Excellent problem-solving and troubleshooting skills with the ability to quickly identify and resolve technical issues.
- Ability to work independently and in a team-oriented environment, collaborating with cross-functional/geographical teams.
- Strong communication skills to effectively communicate technical concepts and solutions to technical and non-technical stakeholders.
- Detail-oriented mindset with a focus on accuracy and attention to detail.
- Analyses of customer needs through research and troubleshooting.
- Collaborating with DBA Solutions Engineering & DBA Sales to design and develop demonstrations to help qualify new sales opportunities.
Nice to Have
- AWS Certified SysOps Administrator or similar.
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