Ethnic Wear Retail Manager

1 day ago

Kurnool, Andhra Pradesh, India beBeeRetail Full time ₹ 9,00,000 - ₹ 12,00,000
Job Overview

We are seeking a visionary leader to spearhead our retail operations, driving excellence in customer service, sales performance, and inventory management.

Key Responsibilities
  • Store Operations & Brand Standards
    • Ensure seamless store operations, including opening/closing procedures, cash handling, and POS systems.
    • Maintain the unique brand experience through visual merchandising, cleanliness, and ambience.
    • Implement seasonal campaigns, festive promotions, and new collection launches as directed by head office.
  • Sales & Customer Experience
    • Drive sales to achieve and exceed monthly revenue targets.
    • Provide personalized styling guidance for sarees, blouses, and accessories.
    • Handle escalated customer queries, ensuring smooth exchange/return processes.
    • Cultivate long-term relationships with loyal customers and promote membership programs.
  • Team Leadership
    • Recruit, train, and supervise sales staff, stylists, and support personnel.
    • Monitor staff performance, set targets, and conduct regular team meetings.
    • Motivate the team to deliver exceptional ethnic wear shopping experiences.
  • Inventory & Stock Control
    • Oversee stock movement, replenishment, tagging, and barcoding.
    • Maintain accurate records of saree collections and minimize stock loss/shrinkage.
    • Provide timely feedback on bestsellers, customer preferences, and market trends to the merchandising team.
  • Marketing & Engagement
    • Execute in-store events such as festive saree showcases, draping workshops, and wedding collection previews.
    • Coordinate with marketing for influencer visits, live streaming, and customer engagement activities.
    • Promote store offers and exclusive collections through local channels and social media collaborations.
  • Reporting & Compliance
    • Prepare daily/weekly sales and footfall reports.
    • Ensure compliance with billing, GST, and company policies.
    • Maintain safety and operational excellence within the store.
    Requirements
    • Strong leadership and people management skills.
    • Excellent communication in English, Bengali, and Hindi.
    • Knowledge of ethnic wear fabrics, draping styles, and customer preferences.
    • Customer-first mindset with problem-solving skills.
    • Ability to thrive in high-footfall seasons.
    • Proficiency in billing software, POS systems, and MS Office.

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