HR Representative Position

2 days ago

Bharatpur, Rajasthan, India beBeeEmployeeSupport Full time ₹ 1,80,000 - ₹ 2,40,000
Job Title:

Employee Support Specialist

">About the Role:

This position plays a vital role in providing support to employees by addressing their queries and concerns related to payroll, HR policies, benefits, and internal processes.

The ideal candidate will possess strong communication skills, basic knowledge of HR/payroll practices, and a passion for delivering exceptional employee experiences.

  • Act as the primary point of contact for employees regarding payroll, HR policies, benefits, and internal queries.
  • Log, track, and ensure timely resolution of employee concerns.
  • Collaborate with HR, Payroll, and Finance teams to resolve complex issues.
  • Provide clear guidance on company policies and procedures.
  • Maintain accurate and confidential employee records.
  • Support the development of FAQs, knowledge bases, and employee self-service tools.
  • Escalate complex cases to senior HR team members when required.

Key Responsibilities:

Day-to-day Tasks:

  • Manage employee inquiries and escalate complex cases.
  • Collaborate with internal stakeholders to resolve payroll, HR, and benefits-related issues.
  • Develop and maintain accurate records of employee data and transactions.
  • Communicate effectively with employees, ensuring prompt issue resolution and excellent customer service.

Required Skills and Qualifications:

For this role, we are looking for an individual with:

  • A Bachelor's degree in Human Resources, Business Administration, or a related field.
  • At least 1 year of experience in HR, Payroll, or Employee Services (internships or entry-level roles considered).
  • Basic knowledge of labor laws and payroll practices preferred.
  • Strong communication skills, with Spanish as a mandatory requirement, and English as an asset.
  • Good organizational and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency with Microsoft Office and HRIS/Payroll tools is an advantage.

Benefits:

As an Employee Support Specialist, you can expect:

  • Competitive compensation package.
  • Ongoing training and professional development opportunities.
  • A collaborative work environment with a dynamic team.
  • Opportunities for growth and advancement within the organization.

Additional Information:

If you are passionate about delivering exceptional employee experiences and possess the required skills and qualifications, please apply for this exciting opportunity.

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