Expert Learning Consultant

23 hours ago

Alwar, Rajasthan, India beBeeAcademic Full time ₹ 8,00,000 - ₹ 12,00,000
Academic Advisor – Upskill Programs

 

Job Overview:

You will be the first point of contact for prospective learners and their families—guiding them through our upskilling offerings in domains like digital marketing, design, content strategy, and paid media.

Key Responsibilities:

  • Counselling and Support:

* Conduct personalized counselling sessions for prospective learners (and parents), detailing available upskill courses, certification paths, eligibility, curriculum benefits, tools taught, and expected career outcomes.

* Address queries regarding course tools and software, entry-level requirements, and program pathways.

  • Lead Management & Conversion:

* Manage and nurture inbound leads via phone, email, messaging apps, and in-person consultations.

* Use consultative, student-first counselling paired with soft closing techniques to meet enrolment targets.

  • Enrolment Goal Fulfilment:

* Meet monthly and quarterly enrolment targets while maintaining high standards of transparent and ethical counselling.

* Build trust-based relationships—ensuring prospects have clarity and confidence throughout the admission journey.

  • Reporting and CRM:

* Accurately document all lead interactions, updating CRM records, lead status, follow-up plans, and outcome updates.

* Generate clear reports to support tracking of lead conversion rates and counselling effectiveness.

  • Cross-functional Collaboration:

* Liaise with the marketing and program teams to align on messaging, domain-specific course content, and recruitment strategies.

Requirements:

* Bachelor's degree in any discipline from a recognized institution.

* Exceptional verbal and written communication skills in English and Malayalam.

* Empathetic, persuasive, and student-oriented counselling approach with strong interpersonal sensitivity.

* Comfortable in a target-driven environment with an emphasis on process compliance and detail.

* Freshers are welcome; prior experience in academic counselling, admissions, telesales, or customer-facing roles is advantageous.

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