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Chief Client Liaison Officer

3 weeks ago

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Job Overview

As a senior-level professional, you will play a key role in managing client relationships and ensuring timely project delivery.

  • Client Engagement:
    • Familiarize yourself with the client's brand identity, core values, and unique selling propositions to develop effective strategies.
    • BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH CLIENTS THROUGH ACTIVE COMMUNICATION AND PROACTIVE ISSUE RESOLUTION.
    • Serve as the primary point of contact for all client inquiries, requests, and concerns.
  • Project Coordination:
    • Collaborate closely with internal teams to ensure timely and successful project completion.
    • COORDINATE PROJECT TIMELINES, BUDGETS, AND DELIVERABLES TO MEET CLIENT EXPECTATIONS.
  • Quality Assurance:
    • Perform quality checks and posting on social media platforms.
  • Research and Development:
    • STAY UP-TO-DATE ON INDUSTRY TRENDS AND BEST PRACTICES TO CREATE INNOVATIVE SOLUTIONS.
    • Conduct competitive and industry analysis to understand target audience demographics, preferences, and behavior.
  • Reporting:
    • Ensure timely collection of data and inputs from functional teams for report creation.
  • Time Management:
    • FOLLOW INTERNAL TIME-ADJUSTED TARGETS (TATS) AND PRIORITIZE TASKS FOR TIMELY WORK DELIVERY.

Key Responsibilities:

  • Assist managers in prioritizing tasks and maintaining timelines and schedules.
  • PROMPTLY RESPOND TO EMAILS AND OTHER FORMS OF COMMUNICATION.
  • CONDUCT RESEARCH ON CUTTING-EDGE TECHNOLOGY TO INSPIRE INNOVATIVE IDEAS.
Requirements

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. They will also demonstrate strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.