Sales Experience Specialist

2 days ago


Kottayam, Kerala, India beBeeCustomer Full time ₹ 35,00,000 - ₹ 45,00,000
Job Description

We are looking for a professional who will be responsible for delivering exceptional customer experiences and driving sales growth.

The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong passion for providing outstanding customer service.

  • Key Responsibilities:
  • Handle customer inquiries and resolve issues via email, phone, or chat channels.
  • Collect and analyze customer feedback to improve overall satisfaction.
  • Collaborate with the logistics team to manage orders effectively.

Requirements:

  • Excellent communication skills, both verbal and written.
  • Problem-solving abilities and attention to detail.
  • Experience in handling customer inquiries and resolving issues.
  • Ability to collect and analyze customer feedback.
  • Proficiency in Microsoft Excel and ability to grasp logistics and order management.

Preferred Qualifications:

  • Previous experience in a customer-facing role.
  • Strong fluency in English and Hindi.

What We Offer:

  • A dynamic work environment that fosters growth and development.
  • A competitive compensation package and opportunities for advancement.
  • A team-oriented culture that values collaboration and teamwork.


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