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Reservation and Ticketing Expert

1 week ago

Mumbai, Maharashtra, India Tata Consultancy Services Full time

Job Description

We are seeking a highly motivated and experienced Reservation and Ticketing Expert to join our team at Tata Consultancy Services. In this role, you will be responsible for assisting airport booking offices with reservations on own Airline and Interline Ticket Documents.

Key Responsibilities:

  • Assisting airport booking offices with reservations on own Airline and Interline Ticket Documents.
  • Resolving issues related to flight schedules, ticketing, and baggage.
  • Collaborating with other teams to resolve complex passenger issues.
  • Providing exceptional customer service to ensure high levels of passenger satisfaction.
  • Staying up-to-date with airline policies and procedures to ensure accurate information is provided to passengers.