Client Liaison

5 days ago


Mumbai, Maharashtra, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 15,00,000
Job Description">

The role of a Client Liaison involves fostering strong, positive connections with clients.

You will act as a vital link between the company and its customers, understanding client needs, providing tailored solutions, and ensuring overall satisfaction to drive business growth.

The core of this position is establishing trust with clients, often through regular communication and personalized interactions.

  • Building relationships: You will work closely with clients to understand their needs and provide solutions that meet their goals.
  • Understanding client needs: You will actively listen to clients and identify opportunities to expand business with existing clients or explore new business opportunities.
  • Providing solutions and support: You will offer guidance, advice, and support to clients, addressing their inquiries and resolving any issues or concerns.
  • Collaborating across departments: You will work with various teams within the company to ensure a consistent and positive client experience.

Qualifications:

A bachelor's degree in a relevant field such as business, marketing, or communications would be beneficial.

Required skills include:

  • Excellent verbal and written communication skills to interact with clients and colleagues.
  • Problem-solving skills to analyze issues, find solutions, and resolve client concerns.
  • Interpersonal skills to build rapport, establish trust, and maintain positive relationships.
  • Sales and negotiation skills to negotiate and close deals.
  • Product knowledge to provide informed advice to clients.

Preferred skills include advanced skills in sales, negotiation, and product knowledge.


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