
Technical Network Specialist
1 day ago
Responsibilities
- Analyze production network issues and resolve them efficiently
- Work in US time zone for operational shift support and provide required guidance to NOC teams
- Own incident ticket resolution end-to-end and find a way to resolve or provide technical workarounds
- Provide technical updates during incident management
- Engage OEMs and service providers to troubleshoot issues and escalate for resolution
- Educate L4 engineers on complex network issues for support
- Perform advanced troubleshooting and resolve complex network security issues
- Conduct regular security assessments and audits to ensure compliance with industry standards and best practices
- Develop and maintain comprehensive documentation for firewall and proxy configurations, policies, and troubleshooting procedures
Required Skills and Qualifications
- Bachelor's degree or engineering degree in Telecommunications/Information Technology/Computer Science or equivalent
- 10+ years of experience in network services and management in complex environments
- Deep understanding of network technologies: TCP/IP, VRRP, DNS, ARP, STP, Trunking, Port Channeling, VRF, IPsec, and TLS
- Proficient in routing protocols such as OSPF, ISIS, BGP, Route Policy, QoS, VRRP, Multicast, LDP, and MPLS
- Hands-on experience with FortiGate Firewall and proxy or equivalent
- Knowledge of IPv6 WAN routing architecture and deployment expertise
Benefits
You have:
- Opportunities for professional growth and development
- A dynamic and collaborative work environment
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