Key Operations Specialist
3 days ago
Company Overview
CEDAR DECOR PVT. LTD. is a leading organization that prides itself on delivering exceptional service to its clients.
Job Description
We are seeking an experienced Key Operations Specialist - Order Management to join our team. In this role, you will be responsible for managing complete back-office operations, executing orders, sampling management, and operational support activities.
Operational Responsibilities:
- Monitor sales transactions and review customer response for all orders and payments; resolve all customer issues.
- Manage information between factory and clients.
- Track enquiries, sampling, pricing, shipments, and deliveries index.
- Work closely with marketing on collaterals and tools.
- Constant operational announcements.
- Complaint management – Customer to finance for settlement.
- Data capturing at all levels.
- Third-party inspection and feedback implementation.
- Payment management and documentation.
- Pre and post-shipment management (Documentation).
- Collaborate with shipping and logistics company for on-time deliveries.
Qualifications:
- Bachelor's or Master's degree from a reputable university with sound experience.
- 3+ years of relevant experience in a reputable organization.
Contact Us:
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