Digital Platforms Director

1 day ago


Pune, Maharashtra, India Western Union Full time

Director, Digital Platforms

Western Union is seeking a highly skilled and experienced Director, Digital Platforms to lead our digital product team in the region. The ideal candidate will have a strong understanding of product strategy, including product ideation, conceptualization, development, delivery, and optimization.

Key Responsibilities:

  • Own product strategy and lead the digital product team to execute the near-term plan and establish a long-term roadmap.
  • Work with Western Union global cross-functional leaders and regional business leaders to innovate and grow our digital branded business.
  • Structure data-driven product management approach to define priorities and manage product KPIs across the entire customer engagement journey.
  • Define and build the best practices in product management and product development.
  • Build a team with the right set of functional and leadership skills.

Requirements:

  • 15+ years of experience in product and minimum 5+ years in leadership role.
  • Solid understanding of PDLC.
  • Experience in growing, hiring, mentoring, and working across global cross-functional teams.
  • Experience in building FinTech products for omnichannel customers is good to have.

Benefits:

  • Employees Provident Fund [EPF]
  • Gratuity Payment
  • Public holidays
  • Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
  • Annual Health Checkup
  • Hospitalization Insurance Coverage (Mediclaim)
  • Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
  • Cab Facility
  • Relocation Benefit

Hybrid Work Model:

Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.



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