Digital Platforms Director
1 day ago
Director, Digital Platforms
Western Union is seeking a highly skilled and experienced Director, Digital Platforms to lead our digital product team in the region. The ideal candidate will have a strong understanding of product strategy, including product ideation, conceptualization, development, delivery, and optimization.
Key Responsibilities:
- Own product strategy and lead the digital product team to execute the near-term plan and establish a long-term roadmap.
- Work with Western Union global cross-functional leaders and regional business leaders to innovate and grow our digital branded business.
- Structure data-driven product management approach to define priorities and manage product KPIs across the entire customer engagement journey.
- Define and build the best practices in product management and product development.
- Build a team with the right set of functional and leadership skills.
Requirements:
- 15+ years of experience in product and minimum 5+ years in leadership role.
- Solid understanding of PDLC.
- Experience in growing, hiring, mentoring, and working across global cross-functional teams.
- Experience in building FinTech products for omnichannel customers is good to have.
Benefits:
- Employees Provident Fund [EPF]
- Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Checkup
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation Benefit
Hybrid Work Model:
Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
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