
Customer Service Problem Solver
2 days ago
The Integration & Support Manager plays a pivotal role in driving major missions forward. As a key member of the team, you will be responsible for resolving complaints within defined SLAs, analyzing recurring complaint patterns, and collaborating with ground operations and tech teams to implement root-level solutions.
Key Responsibilities:- Resolve customer complaints promptly, ensuring 24/7 team availability and maintaining high-quality service levels.
- Analyze recurring complaint patterns to identify key attributes and collaborate with teams to implement effective solutions.
- Reduce resolution times by improving processes and developing mechanisms to identify potential escalations early.
- Prepare detailed Root Cause Analyses (RCA) for unique or complex cases, driving necessary changes across the value chain.
- Compile and share daily, weekly, and monthly insights with senior management, highlighting trends, challenges, and improvements.
- A high level of commitment, availability, and accountability is required.
- Courage to pinpoint problems and effectively communicate to stakeholders, drive changes.
- At least 5 years of experience in a relevant role, preferably in ecommerce, quick commerce, or food aggregator.
- Strong project management skills, excellent data analysis skills, and outstanding communication skills are essential.
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Cloud Application Problem Solver
2 weeks ago
Hubli, Karnataka, India beBeeProblemSolving Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Experience the thrill of being a problem-solving champion! Job DescriptionAs a critical member of our team, you will play a pivotal role in bridging the gap between Support, Engineering and Infrastructure teams. Your mission is to facilitate seamless customer experiences by coordinating the investigation of production issues within our application.Key...
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Creative Problem Solver
4 days ago
Hubli, Karnataka, India beBeeDesign Full time ₹ 6,00,000 - ₹ 12,00,000Junior Architect & Interior DesignerWe are seeking a detail-oriented and passionate Junior Architect & Interior Designer to join our multidisciplinary design practice. The ideal candidate will have a strong design sensibility, excellent communication skills, and the ability to work collaboratively on diverse projects from concept to execution.This role...
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Creative Problem Solver
1 day ago
Hubli, Karnataka, India beBeeDigital Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Digital Strategist – New Business PitchesRole Overview:A key player in our new business pitch team is required to deliver impactful digital strategies, craft compelling pitch decks, and present effectively to clients.Key Responsibilities:Crafting innovative digital-first strategies tailored to client goals and industry trends through thorough...
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Expert Technical Problem Solver
1 day ago
Hubli, Karnataka, India beBeeTroubleshooting Full time ₹ 9,00,000 - ₹ 12,00,000Technical Support SpecialistOur organization seeks a skilled and dedicated technical support specialist to provide assistance and resolve issues related to software and hardware systems.Key Responsibilities:Diagnose and resolve technical problems with software and hardware systems.Collaborate with other teams to ensure timely and effective solutions.Develop...
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Senior Chemistry Problem Solver
1 week ago
Hubli, Karnataka, India beBeeChemistry Full time ₹ 50,00,000 - ₹ 1,00,00,000Chemistry Researcher OpportunityAs a chemistry researcher, you will be working on creating and analyzing complex chemistry problems to test the capabilities of large language models. This is an exciting opportunity to apply your research skills to advance the field of AI.The ideal candidate will have a strong background in chemistry, including a Ph.D. or...
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Customer Experience Representative
3 days ago
Hubli, Karnataka, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000About Our Customer Experience RoleWe are seeking a highly motivated customer service professional to join our organization. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients.Key ResponsibilitiesOrder Review and Processing: Accurately review new orders for completeness and process them on...
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Customer Service Ambassador
4 days ago
Hubli, Karnataka, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000Job Position: Customer Experience ExecutiveExperience:1-3 years of experience in customer service, preferably in the E-commerce sector.Key Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Resolve customer complaints and issues efficiently while ensuring customer satisfaction.Provide accurate responses to...
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Customer Service Representative
1 week ago
Hubli, Karnataka, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Customer Service Representative Our organization is seeking a skilled and experienced Customer Service Representative to join our team. This role will be responsible for providing exceptional customer satisfaction to clients through effective communication, issue resolution, and product knowledge.As a key member of our support team, you...
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Customer Service Ambassador
2 days ago
Hubli, Karnataka, India beBeeCustomer Full time ₹ 4 - ₹ 6Customer Service AdvocateThis role involves providing exceptional customer support and ensuring seamless customer experiences.About The Role:Deliver top-notch customer service and support through effective communication.Manage customer inquiries, resolve issues, and maintain positive relationships.Work independently and remotely with a focus on addressing...
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Customer Service Advocate
1 week ago
Hubli, Karnataka, India beBeeCommunications Full time ₹ 25,00,000 - ₹ 35,00,000Job Title:Customer Service Representative Job Description:We are seeking a highly skilled and experienced customer service professional to support our US-based clients. The ideal candidate will have excellent communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...