Administrative Healthcare Support Specialist

6 days ago

Kurnool, Andhra Pradesh, India beBeeOpportunity Full time ₹ 6,00,000 - ₹ 10,00,000

Healthcare administration is a vital field that requires organized and articulate professionals to manage day-to-day operations. We are seeking a Remote Patient Service Specialist to provide essential administrative and patient support for a U.S.-based physical and rehabilitation medicine clinic.

This is a full-time, remote position that will serve as the first point of contact for patients, therapists, and staff. The ideal candidate will have experience in administrative and medical office roles, specifically with scheduling.

Key Responsibilities:
  • Financial & Administrative Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
  • Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.

Required Skills & Qualifications:

  • Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent.
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.
  • Work Hours: You must be available to work from Monday to Thursday, 5:30 PM to 6:30 AM IST, and Friday, 5:30 PM to 4:30 AM IST.

Benefits:

This role offers the opportunity to work in a dynamic and growing healthcare organization. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply.

How to Apply:

To be considered for this position, please complete our short screening form at the provided link.

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