Advanced Voice Network Support Engineer

2 weeks ago

Chennai, Tamil Nadu, India beBeeVoice Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Advanced Voice Network Support Engineer

We are seeking a highly skilled professional to join our team as an Advanced Voice Network Support Engineer. This is a challenging role that requires expertise in voice network design, implementation, and troubleshooting.

The ideal candidate will have a strong understanding of Cisco UCCE, UCCX, PCCE solutions, and 3rd party call recording platforms. They should also be proficient in Cisco ICM, CCMP, CVP, CUIC, and troubleshooting methodologies.

In addition to technical skills, the successful candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Support and Troubleshoot Cisco UCCE / UCCX / PCCE Solutions
  • Basic Cisco ICM / CCMP / CVP / CUIC Troubleshooting
  • MACD Creation Knowledge in Cisco UCCE and IPT Platforms
  • VOIP Protocols like SIP, H.323, and MGCP
  • Cisco Voice Network Deployment Models
  • VOIP and Performance Management Tools
  • Telecom Infrastructure Protocols like ISDN and Analogy Signaling

This is an exciting opportunity for a talented individual to take on new challenges and contribute to the success of our organization.

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