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Import Ocean Freight Lead
3 weeks ago
Job Title: Import Ocean Freight Lead
Key Responsibilities:- Craft and execute strategies for import ocean freight operations, encompassing FCL, LCL, and consolidation.
- Develop and implement pricing models, negotiate rates with carriers, and foster strong relationships with shipping lines, co-loaders, and overseas agents.
- Oversee the entire import shipment process, from pre-alerts to booking coordination, documentation, customs compliance, and end-to-end cargo handling.
- Synchronize with internal departments (sales, documentation, customer service, and finance) to ensure timely cargo clearance and delivery.
- Evaluate and ensure adherence to all local and international import regulations, customs laws, and trade compliance requirements.
- Design and implement Standard Operating Procedures (SOPs) to enhance efficiency, accuracy, and turnaround time for import processes.
- Lead and mentor the import operations team – allocate resources, set Key Performance Indicators (KPIs), monitor performance, and provide ongoing training.
- Monitor departmental Profit & Loss (P&L), ensure cost control, and prepare regular budgets.
- Collaborate with the sales and business development teams to identify new opportunities and grow the import customer base.
- Maintain high standards of customer service, promptly resolving issues and ensuring consistent client satisfaction.
- Generate regular Management Information Systems (MIS)/reports for senior management on import operations, cost efficiency, and process improvements.
Strong knowledge of international import practices, customs clearance procedures, documentation, and INCOTERMS.
Excellent leadership and people management abilities.
Strong negotiation, analytical, and communication skills.