Cloud Operations Specialist

20 hours ago

Pune, Maharashtra, India beBeeCloudOperations Full time ₹ 15,00,000 - ₹ 25,00,000
Cloud Operations Specialist

We are seeking a highly skilled and experienced cloud operations specialist to join our team. As a key member of our cloud operations team, you will play a critical role in managing our cloud platform, a mission-critical solution serving public safety customers globally.

Responsibilities:

  • Deploy new systems and upgrade existing software and infrastructure in line with release cycles.
  • Maintain key platform services, with a strong focus on Azure alerting, cost management, and ensuring high availability.
  • Optimize cloud performance and safeguard the reliability and scalability of digital evidence solutions used in real-world law enforcement operations.
  • Ensure timely deployment of new tenants and system upgrades in alignment with the software release schedule.
  • Review release notes, conduct local validations, and mitigate potential deployment risks before rollout to production environments.
  • Maintain accurate documentation and records of all configuration changes, adhering to change management and compliance standards.
  • Proactively identify, report, and track defects or anomalies through incident management processes in collaboration with engineering and product teams.
  • Manage Azure cloud infrastructure, including access control, certificate lifecycle, and policy enforcement to ensure secure and compliant operations.
  • Deploy and optimize Azure alerting mechanisms to reduce noise, eliminate false positives, and deliver actionable insights.
  • Conduct regular audits to identify and decommission unused services and resources, and drive cost-optimization strategies.
  • Analyze alert trends to recommend performance improvements, including right-sizing or scaling resources using cost-effective solutions.
  • Lead root cause analysis and serious incident reviews after service disruptions, ensuring lessons learned are applied to prevent future incidents.

Requirements:

  • 8-12 years of experience in cloud operations, Microsoft Azure infrastructure.
  • Strong hands-on experience with Azure services, including monitoring, deployments, access, and certificate management.
  • Proficiency in scripting using PowerShell, BASH, and LINQPad for automation and deployments.
  • Experience managing Azure Windows Server environments and administering Azure SQL databases.
  • Experience in configuring application monitoring and dashboards, e.g., Grafana, Kibana.
  • Experience working in an ITIL environment, e.g., incident management, change management.
  • Cost management experience, including cloud budgeting and optimizing Azure spend.
  • Understanding of Azure DevOps for CI/CD pipelines and automated deployment processes.
  • Strong communication and stakeholder collaboration skills across Cloud Services, Product, Engineering, and Professional Services.
  • Fluent in written and spoken English with the ability to document technical issues and resolutions.

What We Offer:

  • A dynamic and collaborative work environment.
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
  • NICE-FLEX hybrid model, enabling maximum flexibility.

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