Senior Business Insights Manager

3 days ago


Allahabad, Uttar Pradesh, India beBeeDataDriven Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

Job Overview

This role will be at the forefront of data-driven decision-making, shaping business strategies and customer engagement. You will partner with cross-functional teams to lead a small analytics pod, set the vision for insights-driven growth, and develop advanced analytics adoption.

Key Responsibilities
  • Develop actionable insights in areas such as customer engagement, retention, and loyalty measurement.
  • Define and operationalize KPIs that measure customer health and lifecycle.
  • Own and prioritize the analytics backlog, balancing quick wins with deep-dive strategic analyses.
  • Manage and mentor a team of analysts, guiding them in methodology, prioritization, and problem-solving.
  • Explore and pilot AI/ML tools to improve customer segmentation, churn prediction, and self-serve analytics.
  • Collaborate with IT and data engineering teams to strengthen data infrastructure, governance, and quality standards.
  • Communicate insights effectively to leadership and cross-functional teams.
What We're Looking For
  • 6+ years of experience in business insights, analytics, or customer intelligence, preferably in B2C retail, lifestyle, or e-commerce.
  • A strong track record in building and operationalizing customer metrics (e.g., retention, repeat, churn, CLTV).
  • Hands-on expertise with analytics tools, dashboards (Power BI, Tableau, or similar), and SQL.
  • Experience in leading a small analytics team or mentoring analysts.
  • Exposure to AI/ML applications in CRM, such as churn prediction, propensity models, and uplift modeling, is a plus.
  • Strong stakeholder management and communication skills to translate data into business action.

About Us

We are a leading retailer in the footwear and fashion space, offering a diverse portfolio of homegrown and international brands. Our company culture emphasizes collaboration, innovation, and continuous improvement.



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