
Knowledge Transfer Specialist
4 days ago
A knowledge transfer specialist is needed to drive excellence in process documentation and training across various teams.
Mission:
- Develop a comprehensive strategy for process capture, standardization, and dissemination across teams during transitions and platform changes.
Responsibilities:
Key Tasks- Design and implement training content, manuals, and e-learning modules for various operational applications and platforms.
- Conduct engaging training sessions for new hires, upskilling, and process changes.
- Ensure training programs are tailored to various roles within the organization (FinOps & HROps).
- Track training effectiveness through assessments, feedback, and performance metrics to refine content, delivery methods, and learning formats.
Requirements:
- Bachelor's/Master's degree in HR/Training or related field.
- CPTM/ATD Certification.
- Experience working in shared services, global finance operations, or transformation environments is an advantage.
- Fluency in English.
- Tools: MS Excel, MS PowerPoint, and Outlook.
Skills and Qualifications
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- Familiarity with MS Office tools.
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