
Senior Banking Operations Specialist
21 hours ago
Job Role: Service Management Engineer
About the JobWe are looking for a highly skilled professional to provide level 2 and 3 support for Service Management in a mission-critical banking environment.
This role involves ensuring compliance with industry regulations, operating under ITIL processes and providing excellent customer service.
Key Responsibilities- Conduct root cause analysis for recurring issues and implement permanent fixes.
- Tune configurations and schedule jobs to optimize performance and reliability.
- Coordinate vendor TAC cases, firmware/patch planning and validate post-change health.
- 3+ years of experience in Service Management
- Knowledge of ServiceNow/BMC
A competitive salary package and excellent benefits. If you are a motivated and experienced professional looking for a new challenge, please apply today.
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