Customer Service Representative

2 weeks ago


Pune, Maharashtra, India Pradeep Tech Services Full time

Job Description:

  • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
  • Executing this task requires a willingness to learn new things every time and then.
  • Discussions with the supervisor or team leader must take place to resolve any issue.
  • The responsibility of giving a resolution to the customers or clients should be the whole and sole responsibility.
  • Providing customer service involves various other professional services like Business Research, Legal services, Financial Analysis etc.
  • Executing this task efficiently requires effectiveness in providing customer service by providing resolution to their complicated queries and issues.
  • Setting goals and working on them is essential to avoid any escalations and maintain the relevancy and quality while providing service to the customers.


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