
Customer Service Representative
3 days ago
Overview: As a Reservation Coordinator, you will play a crucial role in managing and processing client reservations to ensure seamless guest experiences.
Key Responsibilities:
- Effectively manage and process client reservations in a timely manner
- Provide exceptional customer service and support to meet the needs of our guests
- Communicate effectively with clients regarding their travel needs and preferences
- Assist in resolving any issues related to bookings or reservations
- Maintain accurate records of all transactions and interactions
Requirements:
- High school diploma or equivalent required
- Experience in customer service or the travel industry is preferred
Essential Skills:
- Strong communication and interpersonal skills to build rapport with clients and colleagues
- Proficient in using reservation systems and software to manage bookings and reservations
- Ability to work in a fast-paced environment and adapt to changing situations
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