Chief Digital Transformation Officer

6 days ago

Rajkot, Gujarat, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Technology Leadership Opportunity

The company seeks a Technology Leadership professional to manage its technology backbone and digital initiatives. The ideal candidate will have experience in implementing and supporting core hospitality applications, ensuring seamless integration between property-level and enterprise systems.

Key Responsibilities:

  • Application Development & Support
  • Implement and support core hospitality applications (PMS, POS, CRM, HRMS, Finance).
  • Ensure seamless integration between property-level and enterprise systems.
  • Infrastructure Management & Security
  • Oversee day-to-day IT infrastructure across multiple properties, ensuring network reliability and uptime.
  • Implement cybersecurity and compliance frameworks.
  • Maintain and test business continuity and disaster recovery protocols.
  • Project Execution & Business Alignment
  • Lead the execution of IT projects (new rollouts, upgrades, integrations), ensuring timely, cost-effective delivery.
  • Translate operational needs into IT deliverables, escalating strategic alignment issues to senior leadership.
  • Ensure ROI measurement and reporting on IT initiatives.
  • Vendor Management & Partnership
  • Manage relationships with vendors and system integrators, track performance against service level agreements.
  • Support the evaluation of new solutions and pilots.
  • Team Leadership & Capability Development
  • Lead a team of IT professionals, ensuring service orientation, performance, and growth.
  • Building digital literacy programs for Hotel Managers and frontline teams.
  • Foster a collaborative culture that ensures smooth adoption of technology solutions.
  • Innovation & Digital Enablement
  • Execute guest-facing digital initiatives (mobile check-in, self-service kiosks, digital concierge).
  • Leverage analytics to provide actionable operational insights.
  • Champion green IT practices at the operational level (cloud adoption, paperless workflows, energy-efficient solutions).

Requirements:

  • Focus on delivery, execution, support, and strategy.
  • Owns Multi-Unit/Location IT operations and project implementation.
  • Serves as the bridge between Hotels, functional stakeholders, and senior leadership.
  • Provides succession pipeline with exposure to transformation initiatives.

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