
Senior eCommerce Business Development Specialist
19 hours ago
This role requires a professional with experience in managing and growing eCommerce marketplace businesses.
- Client Relationship Management
As the primary point of contact, you will ensure strategic alignment and client satisfaction. Build strong relationships with clients, platform stakeholders, and internal teams.
- Lead regular strategy calls, executive touchpoints, and business reviews.
Marketplace Strategy & Execution
Define goals for GMV, profitability, and channel diversification with clients. Develop data-backed strategies aligned with industry trends and client goals. Monitor competitor performance and execute initiatives like seasonal selling, global expansion, and fulfillment scoping (FBA, WFS).
- Track and optimize KPIs like Sell-Through Rate (STR), fulfillment lead times, and pricing effectiveness.
- Identify and resolve technical listing, feed, or policy issues with engineering support.
Performance Optimization
Ensure product listings, keywords, and campaign structures follow best practices for each marketplace.
- Data-Driven Insights & Reporting
Deliver regular performance updates and dashboards on GMV, operational health, and ad efficiency. Use platform analytics to guide strategy on promotions, expansion, and budget recommendations.
- Account Growth & Renewal Management
Identify upsell opportunities and lead conversations on new marketplaces, ad tools, or catalog expansion. Support revenue retention and renewal processes by demonstrating clear ROI.
- Internal & Cross-Functional Collaboration
Work with client success engineering, support, and product teams to troubleshoot and improve service delivery. Partner with finance, sales, and renewals teams to drive revenue forecasts, RFP responses, and pipeline growth.
Qualifications:
You have 3–9 years of experience managing eCommerce marketplace accounts (Amazon, Walmart, eBay, etc.). You have hands-on knowledge of retail marketplace tools and seller portals (e.g., Seller Central, Marketplace APIs). Strong analytical skills; ability to translate data into clear strategies and recommendations.
Bonus Points:
Your expertise in data analysis, problem-solving, and communication makes you an asset to our team.
- About Us:
We are a team dedicated to providing exceptional service to our clients.
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