Dining Operations Manager

6 days ago

Pune, India beBeeOperations Full time ₹ 5,00,000 - ₹ 10,00,000
Job Summary:

We are seeking an experienced and customer-focused Dining Operations Manager to lead our front-of-house service team. The ideal candidate will ensure smooth dining operations, exceptional guest experiences, and coordination between the service and kitchen staff.

About the Role:

The Dining Operations Manager plays a crucial role in maintaining service quality, training staff, and upholding brand standards.

Key Responsibilities:
  • Supervise and coordinate daily front-of-house operations.
  • Greet guests, take orders, and ensure timely service and customer satisfaction.
  • Assign duties to servers and stewards, ensuring tables are properly managed.
  • Maintain high levels of hygiene, cleanliness, and presentation in the dining area.
  • Resolve guest concerns promptly and professionally.
  • Ensure food is served as per quality and presentation standards.
  • Train and mentor junior service staff on customer service, upselling techniques, and menu knowledge.
  • Coordinate with the kitchen team for smooth order delivery.
  • Maintain inventory of service items like cutlery, napkins, etc.
  • Upsell food and beverages to maximize revenue.
Requirements:
  • Proven experience in a similar role or relevant industry.
  • Excellent leadership and communication skills.
  • Able to work well under pressure and meet deadlines.
  • Familiarity with restaurant operations and policies.
What We Offer:

A competitive salary and benefits package, opportunities for career growth and development, and a dynamic work environment.

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