Patient Care Coordinator

3 days ago


Vellore, Tamil Nadu, India beBeeCounsellor Full time ₹ 4,00,000 - ₹ 8,00,000
Job Description

As a Patient Counsellor, you will play a vital role in delivering compassionate care to our patients. Our team of healthcare professionals is dedicated to providing top-notch medical services and research opportunities.

The ideal candidate will have a Bachelor's degree in any field, preferably in Healthcare or Management. They should also have proven experience in sales, customer service, or patient counselling, preferably in a healthcare/hospital background.

We are seeking a skilled professional to join our team and make a meaningful difference in the lives of our patients.

Required Skills and Qualifications
  • Counselling: Providing empathetic support to patients and their families regarding treatment procedures, packages, financials, and post-treatment care.
  • Patient Inquiries: Handling walk-ins, calls, and online leads, and converting them into registrations/bookings.
  • Treatment Options: Explaining treatment options and facilities in a clear and concise manner.
  • Follow-ups: Maintaining follow-ups with patients to ensure timely decision-making and admissions.
  • Collaboration: Collaborating with doctors, nursing staff, and other departments for seamless patient coordination.
Key Requirements
  • Communication Skills: Strong communication, persuasion, and interpersonal skills.
  • Target-driven: Target-driven with a positive and empathetic attitude.
  • Technical Skills: Proficiency in MS Office and hospital management software.


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