A Mainframe Operations Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title:

Technical Operations Specialist

Job Description:

Key Responsibilities:

  • Supervise and control intricate networks and applications, and operate distributed systems in a multi-vendor environment.
  • Perform batch operations as per service agreements, analyze first-level issues across systems, and resolve/route issues as appropriate.
  • Develop support system management processes specific to customer requirements, ensuring high levels of service delivery.
  • Manage JES spool, diagnose hardware and software problems, and inform the support team.
  • Handle service restoration teams and root cause analysis of abends.

Requirements:

  • 8+ years of experience in Mainframe Operations.
  • Monitoring and maintaining production LPARS 24/7, handling console-related alerts, and performing scheduled outages, IPLs, and clock changes.
  • Expertise in Job Control Language (JCL) and job abend codes.
  • Strong analytical and problem-solving skills with high attention to detail.
  • Operating as a single point of contact for service delivery across different technologies and platforms.

Preferred Skills:

  • Ensuring compliance and quality at the competency level, including process/procedure documentation, work instructions, incoming ticket reduction, and transaction quality improvement.
  • Deploying transformation projects for delivery efficiency.
  • Evaluating delivery readiness reviews, RFS approval, job responsibility reviews, and management of the same.

Benefits:

  • Competitive compensation package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.

Others:

If you are passionate about technology and have a desire to continually improve your skills, this is the ideal position for you. You will work with a talented team of professionals and collaborate on exciting projects that shape the future of our industry.

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