
ServiceNow Technical Expert
5 days ago
The ideal candidate is a highly skilled engineer with strong technical and analytical skills, experience in software development, and a passion for tackling complex problems.
- Design and develop business requirements on the ServiceNow platform, focusing on IT Operations Management (ITOM) modules such as configuration management database, service definition management, discovery, and event/alert management.
- Capture requirements from stakeholders through demonstrations and workshops.
- Collaborate with internal/external stakeholders to develop user stories, configurations, and deliver on agreed timelines.
- Configure modules, develop custom solutions, and prepare high-level designs and architecture documents.
- Work with the platform team to update technology direction and strategy, manage day-to-day tasks, and provide value-based assessments and workshops.
- At least 5+ years of experience in software development, custom app development, and ServiceNow implementations.
- Hands-on developer experience in scripting, unit testing, and system integrations.
- Expert knowledge in configuring CMDB, CSDM, Discovery, and Event/Alert Management rules.
- Deep understanding of REST, WSDL, JSON, and ability to integrate with third-party applications and data sources.
- Manage configuration management database & asset foundation data tables, import sets, and update sets.
"we are seeking a skilled ServiceNow engineer"
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