
Key Business Insights Partner
1 week ago
Job Title: Customer Insights Associate
About the Role:
We are seeking a detail-oriented and analytical professional to join our team as a Customer Insights Associate. In this role, you will be responsible for driving customer experiences by analyzing data, identifying patterns, and providing actionable insights to internal teams.
Your Key Responsibilities:
- Analyze customer data to identify trends, gaps, and opportunities.
- Prepare and maintain reports to track key performance metrics.
- Engage with customers directly through calls to capture feedback and understand their pain points.
- Provide data-driven insights to inform business decisions.
What We Look For:
We seek a professional who brings both data skills and empathy to the table. You should have a strong analytical mindset, excellent communication skills, and a customer-first approach.
Requirements:
- Minimum 6 months of experience in MIS or Data Analysis.
- Strong proficiency in Excel (basic to advanced).
- Good communication skills with the ability to connect empathetically with customers.
Why Work With Us:
We offer a dynamic and supportive work environment that encourages continuous learning and growth. As a Customer Insights Associate, you will have the opportunity to make a real impact on our business and contribute to our mission of delivering exceptional customer experiences.
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