Airline Ticketing Coordinator

4 weeks ago


Patna, Bihar, India High Fly Dream Full time

We are seeking a highly skilled Airline Ticketing Coordinator to handle ticketing inquiries, provide accurate information to customers, and assist with check-in procedures and boarding processes.

Key Responsibilities
  • Handle ticketing inquiries and provide accurate information to customers regarding flight schedules, fares, and available seats.
  • Assist passengers with check-in procedures and boarding processes.
  • Handle customer complaints and provide appropriate solutions.
  • Have a strong understanding of GDS (Galileo, Amadeus) systems.
Requirements
  • Graduate or undergraduate degree in a relevant field.
  • Strong understanding of fare rules, ticketing processes, and travel regulations.
  • Flexibility to work over weekends and in rotational shifts.
  • Excellent communication and interpersonal skills.

As a key member of our team, you will be responsible for delivering exceptional customer service, resolving issues efficiently, and working collaboratively with colleagues to achieve team goals.



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