Healthcare Customer Service Representative

3 days ago


Shimoga, Karnataka, India beBeePatientCare Full time ₹ 45,00,000 - ₹ 80,00,000

Job Summary:

Customer Engagement Specialist

This is an exciting opportunity to work with a dynamic healthcare organization where you will play a vital role in delivering exceptional patient experiences.

  • Utilize excellent communication skills to handle inbound and outbound calls for patient inquiries, appointments, and follow-ups.
  • Provide accurate information about hospital services and doctors' availability, ensuring seamless communication.
  • Maintain call records and update CRM systems efficiently.
  • Coordinate with teams to ensure a smooth patient experience.

Requirements:

  • A degree with strong communication skills in English.
  • Prior experience in hospital/healthcare customer service is preferred but not mandatory.
  • Basic computer proficiency in MS Office and CRM systems.
  • Strong interpersonal skills, patience, and ability to handle patients with care are essential.

Benefits:

  • Competitive salary and incentives.
  • Opportunities for growth and development.
  • A chance to be part of a leading healthcare provider.
  • Supportive work environment.

We welcome applicants who share our passion for delivering world-class patient care. Apply now to take the first step in your career



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