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Executive Operations Manager
2 weeks ago
We are seeking an accomplished Operations Executive to lead our operations team in a global setting. The ideal candidate will have a proven track record in managing operational processes, driving performance enhancements, and delivering exceptional client service.
Key Responsibilities- Oversight of daily operations to ensure efficiency and productivity.
- Design and implementation of strategic plans to boost service delivery.
- Performance metric monitoring and implementation of corrective actions when necessary.
- Cultivation of strong relationships with clients and ensuring satisfaction with services provided.
- Mentorship, training, and development of team members to enhance their skills and performance.
- Ensuring compliance with organizational policies and regulatory requirements.
- Analyzing operational processes to identify areas for improvement.
- 8-13 years of experience in operational management or a related field.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proficiency in data analysis and performance metrics.
- Familiarity with process improvement methodologies (e.g., Six Sigma, Lean).
- Ability to manage multiple projects and priorities effectively.
- Strong problem-solving skills and attention to detail.
We offer a competitive compensation package, opportunities for professional growth, and a dynamic work environment that values innovation and collaboration.
