Front Office Administrator

5 days ago

Ahmedabad, Gujarat, India beBeeAdministration Full time ₹ 1,80,000 - ₹ 3,00,000

Job Title: Front Office Administrator

We are seeking a highly skilled and organized individual to manage the front office operations of our organization.

Main Responsibilities:

  • Client Greeting and Handling: Greet visitors and clients warmly, direct them to the relevant department or staff member.
  • Call Management: Handle incoming calls and transfer to appropriate departments, maintain a professional tone and resolve general inquiries.
  • Scheduling and Coordination: Manage meeting room bookings and schedules, coordinate with the HR or management for interviews or client meetings.
  • Record Maintenance: Maintain a visitor logbook and monitor office entries, update and manage records of inquiries and feedback.
  • Telecalling Duties:
    • Lead Follow-Ups: Call prospective leads, explain services, and schedule appointments, follow up with clients and ensure a seamless onboarding experience.
    • Sales Assistance: Pitch basic services to interested clients when the sales team is unavailable.
    • Data Management: Update CRM with call logs, feedback, and lead status.

Requirements:

  • Fluent in English, Hindi, and Gujarati.
  • Strong communication and interpersonal skills.
  • Ability to multitask (reception and telecalling).
  • Professional appearance and demeanor.
  • Proficiency in MS Office and basic CRM software.
  • A proactive attitude to engage with clients and staff.

Benefits:

We offer a dynamic work environment and opportunities for growth and development.

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