
Front Office Administrator
4 days ago
Job Title: Front Office Administrator
We are seeking a highly skilled and organized individual to manage the front office operations of our organization.
Main Responsibilities:
- Client Greeting and Handling: Greet visitors and clients warmly, direct them to the relevant department or staff member.
- Call Management: Handle incoming calls and transfer to appropriate departments, maintain a professional tone and resolve general inquiries.
- Scheduling and Coordination: Manage meeting room bookings and schedules, coordinate with the HR or management for interviews or client meetings.
- Record Maintenance: Maintain a visitor logbook and monitor office entries, update and manage records of inquiries and feedback.
- Telecalling Duties:
- Lead Follow-Ups: Call prospective leads, explain services, and schedule appointments, follow up with clients and ensure a seamless onboarding experience.
- Sales Assistance: Pitch basic services to interested clients when the sales team is unavailable.
- Data Management: Update CRM with call logs, feedback, and lead status.
Requirements:
- Fluent in English, Hindi, and Gujarati.
- Strong communication and interpersonal skills.
- Ability to multitask (reception and telecalling).
- Professional appearance and demeanor.
- Proficiency in MS Office and basic CRM software.
- A proactive attitude to engage with clients and staff.
Benefits:
We offer a dynamic work environment and opportunities for growth and development.
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