Telephony Systems Architect

3 days ago

Hyderabad, Telangana, India beBeeTelephony Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Opportunity

We are seeking an experienced Telephony Systems Engineer to join our team. The ideal candidate will have a strong background in designing, testing, and implementing comprehensive telephony solutions.

Key Responsibilities:

  • Design & Architecture:
    • Develop end-to-end telephony solutions including IVR systems, call center infrastructure, and workforce management platforms.
    • Conduct capacity planning and scalability assessments for telephony infrastructure.
  • Implementation & Testing:
    • Lead implementation of telephony solutions from concept to production deployment.
    • Conduct comprehensive system testing including functional, performance, and integration testing.
  • Platform Management:
    • Configure and maintain Genesys Cloud and Genesys On-Premises environments.
    • Integrate workforce management systems with telephony platforms.
  • Network Integration:
    • Design and implement network infrastructure to support telephony systems.
    • Implement QoS policies and network optimization for voice communications.

Required Qualifications:

  • Technical Expertise:
    • 4+ years of hands-on experience in telephony system design and implementation.
    • Expert-level proficiency in Genesys Cloud platform configuration and administration.
    • Genesys On-Premises (PureEngage/PureConnect) deployment and management.
    • CISCO Contact Centre Enterprise (CCE) or CISCO Contact Centre Express (CCX).
  • Network & Infrastructure:
    • Deep understanding of network design principles for telephony systems.
    • Proficient experience with router and switch configuration (Cisco, Juniper, or equivalent).

Preferred Qualifications:

  • Bachelor's degree in Telecommunications, Computer Science, Electrical Engineering, or related field.
  • Industry certifications such as Genesys Certified Professional (GCP), CISCO Contact Centre certifications.
  • Experience with Agile/DevOps methodologies.

  • Senior Telephony Systems Engineer

    4 weeks ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time

    Job Description: Senior Telephony Systems EngineerPosition OverviewWe are seeking an experienced Senior Telephony Systems Engineer to join our engineering team. This role requires a technical expert with deep knowledge in designing, testing, and implementing comprehensive telephony solutions. The successful candidate will be responsible for architecting and...

  • Senior Telephony Systems Engineer

    1 week ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time

    Job Description: Senior Telephony Systems Engineer Position Overview We are seeking an experienced Senior Telephony Systems Engineer to join our engineering team. This role requires a technical expert with deep knowledge in designing, testing, and implementing comprehensive telephony solutions. The successful candidate will be responsible for architecting...

  • Senior Telephony Systems Engineer

    3 days ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time

    Job Description: Senior Telephony Systems EngineerPosition OverviewWe are seeking an experienced Senior Telephony Systems Engineer to join our engineering team. This role requires a technical expert with deep knowledge in designing, testing, and implementing comprehensive telephony solutions. The successful candidate will be responsible for architecting and...

  • Senior Cloud Systems Engineer Position

    12 hours ago

    Hyderabad, Telangana, India beBeeEnterprise Architect Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Cloud Systems Engineer OpportunityWe seek a seasoned systems architect to drive the design and implementation of cloud-based enterprise solutions. This is an exceptional chance for a technical leader to shape our company's technology direction.

  • Senior Engineer, Infrastructure Engineering

    4 weeks ago

    Hyderabad, Telangana, India Celanese Full time

    Job DescriptionJob OverviewThe primary role of this position is to serve as the Telephony Engineer on the Infrastructure Engineering team.ResponsibilitiesLead the design, standardization, implementation, and management of global voice/telephony infrastructure.Liaison with operations team on voice service operations: monitoring/events, incidents, problems,...

  • Senior System Architect

    7 days ago

    Hyderabad, Telangana, India Capgemini Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Capgemini is looking for a Senior System Architect specializing in Mainframe technologies to join our dynamic team.Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with...

  • Senior System Architect

    7 days ago

    Hyderabad, Telangana, India Capgemini Full time US$ 1,50,000 - US$ 2,00,000 per year

    Capgemini is looking for a Senior System Architect specializing in Mainframe technologies to join our dynamic team.Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with...

  • AI System Architect

    3 weeks ago

    Hyderabad, Telangana, India AICraft Full time

    Job DescriptionJob SummaryThe AI System Architect leads the design, development, and implementation of advanced AI/ML systems and infrastructure across the enterprise. This role transforms business needs into robust, scalable, and secure AI solutions, driving digital transformation and innovation. The AI System Architect collaborates closely with data...

  • High Salary: Java Technical Architect

    2 days ago

    Hyderabad, Telangana, India Cubic Transportation Systems Full time

    Looking for Java Technical ArchitectExperience: 13+ YearsRelevant as Architect: 5+ YearsLocation: HyderabadNotice: Immediate to 30 Days MaxSkill Set:- Java, Spring Boot, Microservices Architecture- High scalable applications and Oracle experience- REST / SOAP APIs- AWS Cloud, DevOps Practices- Kafka, Docker, Kubernetes- Single Sign-On (SSO)- Frontend...

  • Strategic Financial Systems Architect

    16 hours ago

    Hyderabad, Telangana, India beBeeSolution Full time US$ 1,50,000 - US$ 2,50,000

    Job SummaryWe are seeking a highly skilled and innovative solution architect to lead the development of high-performance financial systems. This individual will be responsible for designing and implementing scalable solutions that meet the needs of our global clients.