
Digital Transformation Strategist
1 week ago
ServiceNow Platform Manager
About the Role:We are seeking an experienced ServiceNow professional to manage our platform and drive best-practice solutions. The ideal candidate will have a strong background in ServiceNow strategy, adoption, value delivery, and business alignment.
Key Responsibilities:- Define roadmap and vision for ServiceNow platform
- Stakeholder engagement with business, IT, security, compliance teams
- Governance & Standards - setting policies for development, upgrades, and integrations
- Vendor & Partner Management - coordinating with ServiceNow and MSPs
- Financial Acumen - license optimisation, budgeting, ROI measurement
- Data & Reporting - defining KPIs, dashboards, and success measures
- Strategic Alignment - ensuring platform supports organizational goals (e.g., digital transformation)
- Minimum 6 years as a Platform Manager/ Owner or similar role focused on the ServiceNow platform
- Product ownership skills
- Excellent communication and stakeholder management skills
- Able to work in a fast-paced environment
This is a full-time, 5-day, on-site role based at our Orbia Global Capability Center in Pune. We offer a competitive salary and benefits package.
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