Collection Process Representative

2 weeks ago


Navi Mumbai, Maharashtra, India JobFinderHr Full time
Job Title: TCHFL Collection Process

About the Role: We are seeking a skilled Collection Process Representative to join our team at JobFinderHr. As a Collection Process Representative, you will be responsible for managing and processing debt collections, ensuring timely and effective resolution of customer queries, and maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Manage and process debt collections in a timely and effective manner
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Maintain accurate and up-to-date records of customer interactions and debt collections
  • Meet or exceed sales and collection targets
  • Work collaboratively with the sales team to identify and pursue new business opportunities

Requirements:

  • 2+ years of experience in debt collection or a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • High school diploma or equivalent required; degree in a related field preferred

What We Offer:

  • Competitive salary and incentive package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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