Collection Process Representative
2 weeks ago
About the Role: We are seeking a skilled Collection Process Representative to join our team at JobFinderHr. As a Collection Process Representative, you will be responsible for managing and processing debt collections, ensuring timely and effective resolution of customer queries, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Manage and process debt collections in a timely and effective manner
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Maintain accurate and up-to-date records of customer interactions and debt collections
- Meet or exceed sales and collection targets
- Work collaboratively with the sales team to identify and pursue new business opportunities
Requirements:
- 2+ years of experience in debt collection or a related field
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- High school diploma or equivalent required; degree in a related field preferred
What We Offer:
- Competitive salary and incentive package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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