High Level Payment Operations Engineer

2 weeks ago

Mount Abu, Rajasthan, India beBeeOperations Full time ₹ 1,80,00,000 - ₹ 2,40,00,000
Role

About the Role:

This is a high-level operations engineer position focused on payment solutions. The ideal candidate will have hands-on experience with platforms like Fiserv Enterprise Payments Platform, ACI Universal Payments (UP) Framework, SWIFT, and Message Translation Service (MTS).

A strong foundation in the BFSI Payments Domain is essential for success in this role.

Key Responsibilities include acting as a subject matter expert in system recovery processes, ensuring rapid resolution and minimal business impact using technologies such as Java, AWS Cloud Platform/Infra, API Engineering, Mainframe, and observability tools.

Design, implement, and maintain monitoring, alerting, and logging solutions using observability tools such as Datadog and Splunk, with automation/custom integration support via Python scripting.

Proactively identify risks and implement preventive measures to ensure system stability across distributed and cloud-native environments.

Leverage domain expertise in payment protocols (SWIFT, MTS, ACH), standards like ISO 20022, and regulatory frameworks including SEPA and PCI-DSS.

Improve incident response workflows, lead critical incident triage, and drive blameless postmortems. Keep documentation current and actionable.

Develop automation scripts (Python, Bash, PowerShell) for routine tasks, system health checks, and self-healing mechanisms to reduce manual intervention.

Work closely with Engineering, DevOps, and Business stakeholders to align operations with business goals and coordinate production readiness for deployments.

Participate in release planning and coordination, pre/post-deployment validations, and production cutover support.Required Skills and Qualifications

  • Bachelor's degree in Computer Science, IT, or a related field.
  • 7+ years of experience in L2 operations, incident management, and system recovery.
  • Deep knowledge of the Enterprise Payments Platform (EPP) and modern payment processing protocols.
  • Experience with payment gateways, fintech APIs, and ISO 8583/ISO 20022.
  • Proficiency in Java, AWS Cloud Platform/Infra, API Engineering, and Mainframe systems.
  • Advanced experience with observability tooling (Datadog, Splunk) and Python scripting for integrations and automation.
  • Strong Linux/Unix systems knowledge and understanding of cloud environments (AWS, Azure, or GCP).
  • Familiarity with CI/CD pipelines, Docker, Kubernetes, and ITSM tools.
  • Experience with SQL/NoSQL database monitoring and troubleshooting.
  • Understanding of distributed systems and microservices architectures.
Benefits
  • Excellent problem-solving skills and ability to perform under pressure.
  • Opportunity to work with cutting-edge technology.
Others
  • Prior experience in highly regulated environments with a focus on compliance (e.g., PCI-DSS).
  • Strong documentation and communication skills.
  • Opportunity to participate in release planning and coordination.

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