Desktop Support Specialist

15 hours ago


Cochin, Kerala, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

Seeking a skilled Desktop Support Specialist to deliver exceptional support services and resolve complex technical issues.

Key Responsibilities

  • Operating System Management: Installation, configuration, and maintenance of operating systems across devices for seamless functionality and optimal performance.
  • Hardware Expertise: Assembling, upgrading, and troubleshooting computer hardware, including servers, workstations, and peripherals.
  • Software Administration: Installation, configuration, backup, and troubleshooting of standard applications, including Microsoft Office and other productivity tools.
  • Network Infrastructure: Installation and troubleshooting of network printers, VPN, and firewall configuration, ensuring secure network connectivity.
  • Cybersecurity: Implementing BitLocker encryption, updating antivirus software, and managing virus protection to safeguard against cyber threats.
  • Active Directory Governance: Creating user accounts, resetting passwords, updating group policies, and controlling access to ensure efficient directory management.
  • Remote Assistance: Providing remote assistance for software and system-related issues using cutting-edge tools and technologies.
  • Asset Lifecycle Management: Coordinating with vendors for hardware issues and maintaining accurate inventory records for hardware and software assets.

This role requires a highly skilled individual to deliver exceptional support services, resolve complex technical issues, and collaborate with stakeholders to drive business success.



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