
Senior Business Operations Specialist
3 days ago
Role Overview
The bank is seeking an experienced Business Analyst to lead manual discovery of Identity Provider and API Gateway usage across the bank's applications. This role requires strong stakeholder engagement, analysis, and documentation skills to gather data from application teams, document API credential lifecycles, and support governance enforcement.
Key Responsibilities:- Work closely with team members in Malaysia and Chennai, while engaging with application teams across the bank globally.
- Lead the manual discovery of IDP and API gateway usage, as automated scans may not be available to detect integrations.
- Reach out to application teams, consolidate and govern collected information, and build an accurate inventory of IDP/API usage.
- Use questionnaires to capture details on authentication methods, credential lifecycles, and governance gaps.
- Primary focus: understand and document how API credentials and authentication lifecycles are managed across applications.
- After completing this discovery phase, move on to process documentation, operationalization, and supporting governance enforcement.
- Prepare for integration into the future centralized technical solution.
- Collaborate with IAM architects, product owners, and infrastructure teams to deliver scalable and compliant onboarding solutions.
- Support go-live activities, post-deployment troubleshooting, and periodic access automation validation checks.
- Intermediate to advanced knowledge of IT Information Security
- Good understanding of IAM control reviews
- Experience in user access administration model on various Applications
- Experience in IAM projects, particularly around IDP and API security.
- Good (Intermediate) understanding Agile methodology
- Effectively communicate and coordinate with various stakeholders to handover the transition efficiently
- Good experience in managing Application & Infrastructure related issues.
- Good knowledge in project planning and risk management
- Escalation Management and Stakeholder Management
- Preferred Knowledge:
- Strong understanding of IDP (Identity Providers) and API authentication mechanisms (OAuth, SAML, API keys).
- Knowledge of API credential lifecycle and governance practices.
- Ability to conduct manual discovery, engage stakeholders, and capture complex technical flows.
- Basic knowledge of IDP concepts is acceptable; deeper expertise can be developed during the project.
- Strong stakeholder communication and data gathering capabilities.
We offer a dynamic work environment that promotes collaboration and innovation.
Opportunities for career growth and professional development.
A competitive compensation package.
Others:This role is open to external candidates who have relevant experience.
The successful candidate will be required to undergo background checks and reference verification.
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