Billing Resolution Expert

3 days ago


Gurgaon, Haryana, India Real Time Data Services Full time

Job Description:

The Billing Resolution Expert will play a crucial role in resolving client billing disputes and ensuring timely payments. Key responsibilities include reviewing accounts, responding to client inquiries, maintaining accurate records, and collaborating with stakeholders to resolve disputes.

Key Responsibilities:

  1. Reviewing accounts to identify potential issues and discrepancies
  2. Communicating with clients to understand their concerns and resolve disputes
  3. Maintaining detailed records of client interactions and account updates
  4. Collaborating with teams to ensure timely resolution of client disputes

Requirements:

  • Ability to analyze complex billing data and identify areas for improvement
  • Excellent communication and interpersonal skills
  • Experience working with CRM, Accounting ERP, and Billing process tools

About RTDS:

We are a global IT company specializing in Cloud Computing and Cloud Telephony. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency.


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