Support Operations Specialist

4 days ago


Hyderabad, Telangana, India GlobalData Publications Inc Full time

At GlobalData Publications Inc, we are looking for a dedicated Support Operations Specialist to join our team in India. The ideal candidate will have a strong focus on delivering excellent customer service and resolving issues efficiently.

The key responsibilities of this role include:

  • Providing customer support and assistance via various channels.
  • Responding to customer inquiries and concerns in a timely and professional manner.
  • Collaborating with the team to improve customer service processes and workflows.

Successful candidates should possess:

  • At least 2-4 years of experience in customer support or a related field.
  • Strong communication and problem-solving skills.
  • Proficiency in using customer support software and CRM systems.


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