AI Customer Success Growth Leader

3 days ago

Pune, Maharashtra, India beBeeCustomerSuccess Full time ₹ 9,00,000 - ₹ 12,00,000

At Jeeva, we are seeking an accomplished Customer Success Management Lead to spearhead our efforts in driving growth and delivering exceptional customer experiences. With a proven track record in the US market and SaaS industry, this individual will be responsible for leading high-performing teams and developing strategies to optimize customer satisfaction and retention.

About the Role

This is a highly demanding role that requires a deep understanding of the customer success landscape, as well as the ability to navigate complex business relationships. The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on building trust and fostering long-term partnerships.

  • Mandatory Requirements:
  • 5+ years of experience in customer success, preferably in a leadership role
  • Proven track record of driving growth and delivering exceptional customer experiences
  • Excellent communication and interpersonal skills
  • Strong understanding of the US market and SaaS industry
  • Ability to lead high-performing teams and develop strategies to optimize customer satisfaction and retention
About Us

We're a fast-growing AI startup with a dynamic culture that values innovation, collaboration, and continuous learning. Our team works closely together to deliver cutting-edge solutions that drive business results and exceed customer expectations. If you're passionate about customer success and eager to make a meaningful impact, we'd love to hear from you.

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